Disable 2-step Verification

You can disable the 2-step verification on TradeUP mobile app or the website Please note: Turning off 2-step verification on any platform will disable 2-step verification completely.

  • 1 Disable the 2-step verification on TradeUP mobile app

  • 1.1 Please tap the "Me" tab, "Settings" button, "Account Setting" function, and "Manage the 2-Step Verification" function step by step to enter the 2-Step Verification Management page.
    1.2 Tap "Disable the 2-Step Verification"
    1.3 Enter the dynamic code displayed on your TradeUP Authenticator (make sure it is within the validity period)
    1.4 Enter your login password as prompted
    1.5 2-step verification has been successfully disabled

  • 2 Disable the 2-step verification on the website

  • 2.1 Choose "2-step verification" on my account page, then click "Disable 2-step verification" to begin the process
    2.2 Enter the dynamic code displayed on your TradeUP Authenticator (make sure it is within the validity period)
    2.3 Enter your login password as prompted
    2.4 2-step verification has been successfully disabled

  • Please note: After the 2-step verification has been disabled, the associated token will not be deleted automatically. You need to open TradeUP Authenticator to delete the token manually.